Field Services
HVAC Contractor SaaS
The goal was to move past generic field software and design for the specifics of HVAC — recurring maintenance, customer relationships, and getting the right crew to the right job.
Problem
Maintenance schedules, tiered pricing, and HVAC-specific pricing databases were clumsy and barely supported by existing tools.
Solution
A robust scheduling interface, customer-engagement tools, integrated HVAC pricing databases, and smarter workforce routing.
Details
RoleSenior Manager, Product
IndustryConstruction Tech, SaaS
ToolsFigma, TestFlight, Alteryx, Python
SkillsUX Design, Data Analysis, User Research
ActionsMarket Analysis, User Interviews, Roadmapping, Wireframing
Result
Contractor utilization went up and accounting errors went down — real operational efficiency and happier customers.
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